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Data Operations

 Medical auditing process integration for a multinational standards and certification body


  • Multiple excel and legacy systems used for planning and tracking onsite and remote audit work was operationally expensive to maintain.
  • Changes in circumstances, such as absentees and travel restrictions, difficult to handle and overstaffing was required.

Our Solution

  • Integration of all legacy sources to an interim broker with a new low code no code workflow platform to manage manual intervention.
  • Utilizing strategic ERP and CRM investment more fully in the business process.

Final Result

  • Integration links enabled new CRM and ERP solutions to take over from legacy platforms.
  • Foundation for data broker and workflow platform in place, enabling business processes to move to an automated basis.