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Data Reconciliation

Data management process re-architecture to achieve 100% coverage of account receivables data capture and reconciliation for global services company

Challenges

  • Multiple disparate finance systems, with different languages, dimensions and local finance teams in an acquisitive environment meant finance could not see 100% of billing and debt positions by customer.
  • Inability to manage client receivables centrally, track debt provision and project revenues.

Our Solution

  • Implement a data workflow locally within each finance team to conform to a central data dictionary and standards.
  • Develop centralized functions, such as currency conversion, dimension standardization and a link to a single client register.

Final Result

  • Central control and oversight of debt and recovery, leading to a 40% reduction in debtor days.
  • Intervention leading to a 5% reduction in regretted customer churn.